Gulu City Directory

Privacy Policy

Effective Date: June 1, 2025

Gulu City Directory (“City Directory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit and use our website dgulu.com and associated services, including our business directory brand (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect information to provide, improve, and personalize our Services, ensuring a better experience for you. The types of information collected include:

a. Personal Information You Provide

• Full name
• Business name and contact details
• Email address
• Phone number
• IP address
• Any information included in business listings, advertisements, or communications you send to us

b. Information Collected Automatically

• Device information (e.g., browser type, operating system, device identifiers)
• Log data such as IP address, access times, pages visited
• Cookies and similar tracking technologies for analytics, personalization, and advertising purposes

2. How We Use Your Information

• To provide, operate, and maintain the Services you request
• To create, update, and manage business directory listings
• To communicate with you, including sending marketing emails or other commercial communications, where you have given consent or as permitted by law
• To improve our Services and user experience through analytics and testing
• To detect, prevent, and address fraud, abuse, security threats, or illegal activity
• To comply with legal obligations, court orders, regulatory authorities, or government requests

3. Legal Basis for Processing (Where Applicable)

Where required by law, we process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract or pre-contractual obligations
• Compliance with a legal obligation
• Protection of your or another person’s vital interests
• Legitimate interests pursued by us or third parties, balanced against your rights

4. Sharing and Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who help us deliver, maintain, and improve our Services (e.g., hosting, analytics, marketing providers), who are bound to protect your data
• Legal Authorities: When required by law, regulation, legal process, or to protect the rights, property, or safety of Gulu City Directory or others
• Publicly Shared Information: If you choose to publish your business listing or profile publicly on our platform, that information may be viewed by other users and the public
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction

We are not responsible for the privacy practices of external websites or services linked from our Services.

5. Your Rights and Choices

Subject to applicable laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of incorrect or incomplete data
• Deletion: Request deletion of your personal data, where feasible and permitted
• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link or contact information provided
• Data Portability: Request a portable copy of your data where applicable
• Object to Processing: Object to certain processing based on legitimate interests or direct marketing

To exercise any of these rights or raise questions, please contact us at the details below.

Please note: If you stop using our Services, we will cease to collect your personal information but may retain certain data as required or permitted by law.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage is completely secure. You acknowledge the inherent risks when transmitting information online.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, tax, or accounting requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze site usage, and deliver relevant advertising. You can control cookie preferences through your browser settings or opt-out tools where available. Blocking cookies may limit some functionality of our Services.

9. International Data Transfers

Your information may be processed and stored in Uganda or other countries where we or our service providers operate. By using our Services, you consent to such transfer and processing in countries that may have different data protection laws than your jurisdiction.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. We will post the updated policy on our website with the effective date. Continued use of the Services after changes signifies your acceptance.

12. Contact Us

For questions, concerns, or to exercise your data rights, please contact:

Gulu City Directory
Email: support@dgulu.com
Address: Gulu University Road, Gulu, Uganda

This Privacy Policy is part of the terms governing your use of our Services and is subject to the laws of the Republic of Uganda.